Where can I find or create a listing's flyers, open house flyers, open house sign-in sheets and more? 

You can generate marketing flyers and over 25 different marketing assets by creating a marketing kit! Click here to learn how. Once created, you can access flyers, sign-in sheets, postcards, and more by clicking on the Marketing Kit tab on the left-hand navigation menu. 

My Marketing Kit is missing photos I added on the MLS. How can I add them? 

You can easily make edits to your Marketing Kit's photos by:

• Uploading, rearranging, or selecting new photos to be displayed
• Adding the listing's public-facing MLS URL and we will upload your photos for you

Click here to see how.

As an agent, can I remove my paired loan officer's co-branding from my Marketing Kits?

No. If you are paired with a loan officer, your Marketing Kits will automatically be generated with your branding and theirs. You may change your paired loan officer at any time, or submit a ticket to remove a paired loan officer from your account.

Can I have two (or more) agents co-branded on one Marketing Kit?

Currently, ListReports marketing materials are designed to feature only one agent profile, usually the primary listing agent. However, there are workarounds to include information about multiple agents:

1. Joint Account Creation: Agents can collaborate to establish a joint account on ListReports, combining their profiles. This account can display a team photo and shared contact details, but note that it is limited to one email address, license number, and phone number.

2. Separate Marketing Kits: Alternatively, you can create individual Marketing Kits for each agent involved.

• To learn how to create a Marketing Kit as a loan officer click here.
• To learn how to create a Marketing Kit as an agent click here. 

Can I create a Marketing Kit for a listing even if I am not the listing agent?

Absolutely! If you have permission to market the property (i.e. hosting an open house for the listing), you can create a Marketing Kit. To learn how, click here.  

Can I create a Marketing Kit for an off-market or inactive listing?

Yes! You will need to provide us with additional details or a reference link where we can access the listing data (photos, property details, etc.) To learn how, click here.

What should I do if my property doesn't auto-populate when creating a new Marketing Kit?
If a property address doesn't auto-populate during the creation of a New Marketing Kit, it's often due to the Google Address validator not recognizing the address. Here are a couple of tips to help:

1. Use a Real Estate Website: Search for the property address on websites like Zillow, Realtor, or Redfin. Once you find the listing, copy and paste the address directly from the website into ListReports.
2. Enter Unit or Apartment Number: If the property has a unit or apartment number, ensure you include it correctly in the address field. For example, add the unit or apartment number immediately after the property address, ensuring clarity and precision.

Can I change, update, or hide the information within the Infographics?

Yes! Once the Marketing Kit has been created, you can edit, update, change, or hide the information we provide within our Infographics. Want to learn how? Click here. 

Why aren't my agents receiving their automated Marketing Kits? 

There may be a few reasons why:

• Data Source Delay: Our data sources might not have received the syndicated MLS data for the new listing yet. It can take a few hours to a couple of days for the information to be updated.
• "Coming Soon" Status: If the listing was initially put on the MLS as "Coming Soon," you will need to create a marketing kit manually. Our system does not recognize "Coming Soon" listings as "new" and will therefore not automatically generate a marketing kit.
• Profile Information Mismatch: We use agent profile information to match with syndicated MLS data to generate a marketing kit. If the agent's name, email, phone, company, etc., do not match, the system may not be able to generate a marketing kit for the new listing. Agents can update their profile information or loan officers can email support@listreports.com and cc their agent requesting permission to update their account.